Overview
As a personal assistant, you are the executive’s business partner, helping him or her achieve their business objectives by sharing the workload. But how can you become more successful and more effective in your role?
The Exceptional PA is a packed training course designed for executive and personal assistants. It will enable you to attain the necessary skills to ensure you are the business associate your manager needs.
Both interactive and fully practical in approach, this workshop will provide you with the vital insights, technical know-how and emotional intelligence to excel in this ever-demanding and challenging role.
(Please note for the online courses, the training will be run in two sessions over the day with a long break in between:
- 9.30am – 12pm – Morning session
- 12pm-1.30pm – Lunch break
- 1.30pm – 3.00pm – Afternoon session
What you''ll learn
- A full understanding of the executive personal assistant’s role, with time spent reflecting on its importance and the impact it can have
- Assertiveness and other communication techniques and leadership skills to help manage your executive successfully
- Strategies for staying ahead in your field and managing your own development, particularly with regards to new technology, networking and self-improvement opportunities
- Management tools that will help you be more productive in your role, including key elements such as prioritisation of workload
- How to build an effective partnership between yourself and your executive
- An awareness of the importance of emotional intelligence and neuro-linguistic programming techniques for building effective relationships at all levels
