Overview
Current challenges alongside dramatic changes in technology mean we write so much more than we used to. It is vital to be able to express ourselves in a professional manner. This course enables you to plan, prepare and express your thoughts in a clear and persuasive way.
At the end of this course delegates will show they can produce professional, positive and persuasive communications. They will also show they can adopt a structured approach and be able to compose correspondence confidently and quickly.
What you''ll learn
- Planning, organisation and structure
- How to start to compose professional and effective emails and letters
- Guidelines, tone & style
- Ensure you maintain excellent relationships through carefully thought out correspondence
- Persuasive business writing
- Learn techniques to influence your readers
- Reproduction of a business situation
- Take an opportunity to create correspondence for your own business
- Action plan
Who is it for?
PAs, EAs, Office Managers, Administrators who have to compose correspondence from themselves or on behalf of their Managers.
