Resources

How to choose the best course for your needs and level of experience.

Confidence can be learned - make some small changes and get the confidence habit!

Giving clear, actionable feedback is arguably the most essential management skill.

Asking the right coaching questions is simple and powerful.

Conflict is normal and can be healthy if handled correctly.

John Kotter's eight step change model heavily influences current thinking on organisational change. Here's a brief summary of the model, along with thoughts on its strengths and weaknesses, supplied by Larry Reynolds.

What's the difference between banter and bullying, or between legitimate criticisms or essential discipline and bullying?

If you want to change your organisational culture, or even the culture within your team or department, all you have to do is these five things.

Being assertive can help you find greater success in the workplace, allowing you to better express your own needs while respecting those of other people.

How to deal with an attitude problem using courageous conversations.